When Does Ticketweb Send Tickets?

Ticketweb sends tickets via email as soon as they are available. As a ticket buyer, you might be wondering when ticketweb will send your event tickets so that you can plan accordingly.

Luckily, ticketweb offers e-tickets, which are delivered right into your inbox as soon as they are available, so you do not have to worry about shipping delays or waiting in line to pick up your tickets. This feature makes it convenient to purchase tickets from ticketweb since you can either print them or scan your smartphone at the event entrance.

In this article, we will explore more about ticketweb’s ticket delivery process and what you can do if you encounter any issues.

When Does Ticketweb Send Tickets?

Credit: info.ticketweb.com

How Ticketweb Sends Tickets

Ticketweb is a popular online ticketing platform that has made life easier for both event organizers and ticket buyers. As an event-goer, the ticket buying experience can sometimes be stressful, from not knowing when to receive your ticket to worrying that you might lose it.

This blog post aims to relieve that stress by providing you with all the necessary information regarding ticketweb’s ticketing process. In this section, we will delve into the different formats of tickets and how ticketweb sends them to customers.

Rundown On How Ticketweb Sends Tickets To Customers

When it comes to delivering tickets, ticketweb has two options, electronic or physical tickets. Electronic or e-tickets are digital tickets that customers can print out at home or scan off their phone when they arrive at the event. Physical tickets are paper tickets delivered to customers via mail.

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Explanation On The Different Formats Of Tickets

Electronic Tickets

E-tickets are the most common ticket format used these days. They are very convenient for ticket buyers because they are delivered instantly once purchased. E-tickets come in two different formats:

  • Print-at-home: These are e-tickets that the customer can print out on normal printer paper once they’ve purchased them.
  • Mobile tickets: These are electronic tickets that are delivered through email or via a ticketweb account and then can be saved on the buyer’s smartphone.

Physical Tickets

Physical tickets are a classic option that ticketweb offers. They are paper tickets that customers receive in the mail. However, the delivery time of physical tickets depends on how far in advance customers purchase them. The closer the event date comes, the more likely it is that the customer will get an e-ticket instead.

Physical tickets have a few different formats as well:

  • Standard mail: Standard mail delivery is the most cost-effective option for customers who want physical tickets. They are mailed out to customers usually within 48 hours after being purchased.
  • Express delivery: Express delivery is an available option for customers who are purchasing physical tickets at the last minute. These tickets will be delivered within 1-2 days after purchase.

Ticketweb is a user-friendly platform for buying event tickets, with two options for ticket delivery, electronic and physical tickets. Electronic tickets offer the convenience of instant delivery, with the ability to print at home or save the tickets on a smartphone.

Physical tickets, on the other hand, offer a classic option for ticket buyers, with both standard and express delivery options available. Whatever delivery method you choose, ticketweb undoubtedly makes the process of purchasing tickets much easier.

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Ticket Delivery Options

When buying tickets for your favourite show or event, it’s important to consider when you will receive your tickets. Different event companies have various ticket delivery options that customers can choose from, including ticketweb. Here’s everything you need to know about the ticket delivery options available on ticketweb.

Different Delivery Options With Ticketweb

Ticketweb offers two main delivery options: electronic tickets and physical tickets.

Electronic Tickets

Electronic tickets are commonly referred to as “e-tickets”. This delivery option is perfect for those who want to avoid waiting for their tickets to arrive in the post. E-tickets are delivered to your email inbox in a pdf format, and you can choose to either print them out or display them on your mobile device for admission.


  • Fast delivery option, as they’re sent to your email immediately after purchase.
  • No need to worry about losing tickets or waiting for them to arrive in the post.
  • You can easily transfer e-tickets to friends and family if you’re unable to attend the event.


  • You must have access to a printer or a mobile device in order to use e-tickets.
  • If you lose the email containing your e-tickets, it can be difficult to retrieve them.


  • Electronic tickets are usually free, but ticketweb may charge a small fee for this service.

Physical Tickets

Physical tickets are the traditional, paper-based tickets that most people are familiar with. Tickets are usually sent in the post to your home address, and you’ll need to present the physical ticket at the event for admission.

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  • You can keep the ticket as a souvenir to remember the event.
  • Physical tickets can be more secure, as they can’t be duplicated or lost as easily as e-tickets.


  • You’ll need to wait for the tickets to arrive in the post before attending the event.
  • If you lose the physical ticket, there may be a fee to re-issue a new one.


  • Ticketweb may charge a small fee for physical ticket delivery, depending on the event and the location of the customer.

No matter which ticket delivery option you choose, make sure to read the instructions carefully or contact ticketweb customer service if you have any questions. Happy ticket hunting!

Frequently Asked Questions Of When Does Ticketweb Send Tickets?

How Do I Get My Ticketweb Tickets?

Once your order is confirmed and payment is processed, you can access your tickets through your ticketweb account and download or print them.

Can I Track The Delivery Of My Ticketweb Tickets?

Ticketweb doesn’t offer a tracking option for physical tickets, but you can contact their customer service for support and information.

What Should I Do If I Haven’T Received My Ticketweb Tickets?

If you haven’t received your ticketweb tickets within 3-4 days prior to the event, contact customer service to confirm the ticket status and request a reprint or pickup option.


Overall, ticketweb has a reliable system for sending tickets to customers. While the exact timing of delivery may vary depending on factors such as the event and delivery method selected, customers can generally expect to receive their tickets in a timely manner.

Ticketweb also offers the option to track your ticket delivery status, providing peace of mind for those concerned about delivery. In addition, ticketweb’s customer service team is available to assist with any questions or concerns related to ticket delivery. It is important to note that customers should always verify their delivery address and contact information to ensure that their tickets are delivered correctly.

As with any online purchase, it is always advisable to review ticketweb’s terms and conditions before making a purchase, to ensure that you fully understand delivery and refund policies. Overall, ticketweb offers a convenient and trustworthy platform for purchasing event tickets.

Michael J
Michael J

Michael is a content creator and event ticketing specialist based in New York. With a keen eye for the city's vibrant event scene, he shares his expertise and insider knowledge through engaging content. Michael's passion for events and deep understanding of ticketing trends ensure that readers stay informed and have the best experiences. His articles offer valuable insights and tips to navigate the world of event ticketing in the bustling metropolis.

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